Welcome to UMass!  Whether you're a first-time parent of a college student or you've traveled these paths before, it's an exciting developmental moment - both for the student, and for the parents.  Depending on your student's circumstances, this may be the first time s/he has been away from home and is held fully - and independently - accountable for her/his decisions and actions.  The University's primary relationship is with the student; you'll see the implications of this in a variety of ways. Scroll down to read general information that is helpful to most parents.  Follow any of the links to get more in-depth information:


General Information for Parents

You'll find a wealth of information on the UMass website; as we encourage students, get to know it, and refer to it when you have questions.  One overarching resource that can assist you is the Office of Parent Services, where you can find parent-specific information, and sign up for campus updates and news to be sent to you.  You also are welcome to browse the UMass website and the Undergraduate Advising pages; many of your questions could be answered here.


FERPA stands for the Family Educational Rights and Privacy Act, a federal law also known as the Buckley Amendment. FERPA allows present or former students at educational institutions access to educational records kept on them, and also provides for basic protections of privacy of their records. The law applies to educational records, which are defined as those records that are directly related to a student and maintained by an educational agency or institution.  In compliance with FERPA, the University of Massachusetts Amherst must have a student's expressed written permission in order to release information from her/his records to any third party, including parents, spouse, or employer.  For more information about FERPA and how it applies to the Undergraduate Advising Office, you can consult:


Pamela R. Marsh-Williams, Ph.D.
Assistant Provost & Dean

This website is part of Undergraduate Advising & Learning Communities. We provide undergraduate students a variety of opportunities and services designed to facilitate the best academic experience possible. 609 Goodell Building, UMass Amherst.

UA&LC Units: Undergraduate Advising, Residential Academic Programs, Domestic Exchange Programs, Five College Interchange